Definition

Kinni hosts the Kinni website at kinni.co (hereinafter, referred to as the “Site”), develops several software applications and offers (hereinafter, referred to as the “Services”). The present text defines the Terms of Services of Kinni (hereinafter, designated as “the Terms”). These Terms apply to both ordinary users and registered users (hereinafter referred to as “Users” and “Registered Users”). The Terms take effect when you use the Site or Services and remain in effect until terminated in accordance with the Terms. Registered Users are required to accept the Terms by clicking on “I agree”. By accepting the Terms, the Users certifies that he/she has read and understood the contents of the Terms, and accepts the obligations set forth therein.

Services and registration

The Company provides the Services freely. However, certain services or features of the Services are only available to Registered Users who have a subscription, including but not limited to the ability to upload and share content within the software.

User registration

The Site and Services are for your personal use, not commercial use. You may not register to use the Site or download the Services if you are under the age of 15.

User behaviour and obligations of the user

You agree to use the Site and Services only for lawful purposes and agree to comply with all applicable laws, rules and regulations in the geographic area in which you reside, including all community, national, federal, local legislations, rules and regulations.In addition, you agree that:

You shall not engage in any activities that may disseminate computer viruses, malware or other programs, files or code designed to interrupt, destroy, access or limit the functionality of any computer software or hardware or telecommunications equipment;
You shall not disseminate, post, share or transmit any content or other material through the use of the Services or the Site that constitutes unsolicited advertising, promotional materials, surveys, spam, junk mail or other unsolicited bulk or duplicate messages;
You shall not disrupt or place unreasonable or excessive burdens on the Site, interfere with or attempt to gain unauthorised access to any portion of the Site, the Services or any computer system, server or support network;
You shall not sell, rent, license or transfer your registration, or access to, or use of the Services to any third party and you shall not use the Site or the Services for any purpose other than personal, non-commercial use without the prior written consent of the Company;
You may share content, including videos, from this Site via the sharing methods provided by the Company on the Site, but you may not redistribute the content of the Site in any other manner or for commercial purposes;
You may not impersonate any other person or misrepresent to the Company or any other user your true legal identity; you may not use the Services in a fraudulent, deceptive or misleading manner;
You shall not reproduce, duplicate, copy or reverse engineer the Site, any part there of or the Services, including any Kinni software applications available on the Site;
You shall not disseminate, transmit or make available to third parties any information, material or content that infringes fundamental rights and public freedoms recognised in the Constitution and in international treaties.

You may report violations of the Terms by contacting Kinni at support@kinni.co.

Relationships with Third Parties

You acknowledge and agree that your relationships with third parties, including mobile app stores, advertisers, social networking sites or other parties, found on, or accessible through, this Site, or who provide access to the Services and their products or services, are only between you and such third parties and Company will not be liable for any loss or damage related to your use of or interaction with any of third parties.

Your activities on third party websites are governed by the terms and conditions and privacy policies of those sites and not by these Terms.

You understand and acknowledge that some of the services that may be or become available on this Site may be provided by third parties and that, in some cases, the Company may receive advertising, sponsorship, licensing fees, and/or other compensation from third parties.

Data Collection

Company may share, sell, license, or trade anonymised data that it collects about Users of the Site and the videos they watch, share, or download, including data about the date, time, and location of such use.

You acknowledge and agree that the Company may intercept, collect, store, disclose, share and sell all anonymised data about your use of the Site and Services, including any data associated with or embedded in the videos you upload to our site. You may change your consent at any time by sending an email to support@kinni.co.

Visit Privacy Policy for more information about the data we collect and how we use it. You may change, delete and manage your data collected by the Company by sending an email to support@kinni.co.

If you wish to opt-out, you must cancel your Registered User account, stop using the Site and the Services.

Changes to the Terms

We will notify Registered Users of the Site and/or Services via the email address provided during the registration if any changes to the Terms occur. The Company will use commercially reasonable means to notify you, via the Services on your mobile device or by email, that the Terms have been changed.

Such amendments shall be effective upon the Company’s posting of the Terms as revised on the Site.

You agree to regularly check to see if you are aware of any changes to the Terms. Thus, you accept and agree to be bound by the revised Terms as posted on the Site at the time of your use.

If you do not agree with any change to the Terms, you shall stop using the Site and the Services and cancel your account.

Termination

The Company reserves the right to suspend or terminate the Services, in whole or in part, at any time at it’s sole discretion.

This includes the ability to terminate the rights of any Registered User to use the Site or Services in the event of Registered User’s misconduct, threats or allegations thereof, excessive traffic on the Site or Services that impedes normal use and access of the Site or Services by other users, or any violation of the Terms.

Users may terminate the Terms at any time by ending all use of the Services and the Site, deleting or permanently removing all copies of the Kinni Applications from User’s computers, tablets and mobile devices, and canceling User’s Kinni Registered User account.

The following clauses survive termination: Content, Disclaimer of Warranties and Limitation of Liability, Compensation by User, Copyright Infringement, and the Additional Provisions.

Technical Support

During your use of the Services, the Company will endeavour to provide its Users with commercially reasonable technical support regarding the use of the Services and the Site. This support is available via kinni.co/discord

The Company is not liable for any delay, failure, or interruption of the Services or access to the Site.

Users are required to notify the Company immediately of any service interruption. The Company is also not liable for any errors, omissions, interruptions, delays or defects in the Services caused by the negligence or wilful act of a User or their equipment, Internet service provider or mobile operator.

Warranty and Liability of Use

The Company makes no warranties of any kind, express or implied, regarding the operation of the Site and the Services. You expressly agree that your use of the Site, the Services and the Application is at your own risk.

To the extent permitted by applicable law, the Company disclaims all warranties, express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement. The Company does not warrant that the Site, its servers, the content of the Site, or the Company’s Kinni Applications are free of viruses or other harmful components and User expressly waives any claim in this regard.

The Company will not be liable for any indirect, incidental, special, punitive or consequential damages of any kind resulting from the use of the Site, Services or Kinni Application. Some jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions or limitations may not apply to you, and you may have additional rights.

Compensation by User

You agree to indemnify the Company and its affiliates, business partners, officers, directors, managers, members, employees, shareholders, representatives and agents from and against any loss, liability, claim, demand, damage or expense (including actual legal fees) claimed by any third party due to or arising out of your use of this Site or the Services or your breach of any of these Terms.

The Company reserves the right to assume the exclusive defense and control of any matter subject to compensation by you, which shall not excuse your compensation obligations. This compensation obligation shall survive the expiration of any Services or termination of the Terms.

Copyright Infringement

It is the Company’s policy to end the registration of any User who repeatedly infringes the copyright of others and to promptly remove or disable access to allegedly infringing content if the Company receives proper notification of the infringement or infringing conduct from the copyright owner. If you believe that any content on the Site (e.g., content, text, Workouts etc.) infringes your copyright, you may request the removal of such content from our Site by contacting our designated copyright agent (identified below) and providing the following information:

Identification of the copyrighted content that you believe has been infringed. Please describe the content and, if possible, include a copy or the location (e.g., URL) of an authorised version.

Identification of the content that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the content;

Your name, address, telephone number and (if available) email address.

A statement by you that you have a good faith belief that use of the content you are disclosing is not authorised by the copyright owner, its agent, or the law.

A statement that the information you have provided is accurate and swear that, “under penalty of perjury,” you are the copyright owner or are authorised to act on the copyright owner’s behalf.

A signature or electronic equivalent of the copyright owner or its authorised representative.

This information must be submitted to the Company’s copyright agent at:

Kinni

Address:
Suite A 82 James Carter Road,
Mildenhall,
Bury St. Edmunds,
England,
IP28 7DE
Email : support@kinni.co

Additional Provisions

Dispute Resolution – You expressly agree and personally submit to the jurisdiction of the Courts to try and resolve any dispute with the Company, its affiliates, subsidiaries, employees, contractors, officers, directors, members, shareholders, managers, telecommunication providers and content providers or in any other way relating to the Site or the Services. Any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England.

Information – The Company makes no representation that the content on the Site or provided through the Services is appropriate or may be downloaded outside the distribution network. If a user accesses the Site or uses the Services from outside the distribution network, he or she does so at his or her own risk and is liable for compliance with the laws of his or her jurisdiction regarding online conduct and acceptable content. Personal data that is submitted to this Site will be collected, processed, stored, disclosed and disposed of in accordance with our Privacy Policy. In addition, such personal data may be stored on servers located outside the User’s jurisdiction of residence.

The Terms apply to you or any activity or use of the Site or Services and, together with the Privacy Policy and the End User License Agreement for each Application you download, constitute the entire agreement between you and the Company with respect to the Site and Services and replace all other terms, representations, promises or discussions. If any provision hereof is or becomes inconsistent with any present or future law, rule or regulation of any sovereign government or regulatory body having jurisdiction over the subject matter of the Terms, such provision shall be deemed superseded or modified in accordance with such law, rule or regulation. In all other respects, the Terms will remain in full force and effect.

Subscription cancellation and refund policy

This section explains how cancellation, renewal, cooling-off, refund requests, billing errors, and payment disputes work for direct Kinni subscriptions. It forms part of these Kinni Terms of Use and should be read with the rest of these Terms, the Kinni Privacy and Cookie Policy where personal data or payment-support data is involved, and the price, plan, payment, trial, or promotional terms shown during checkout or in Kinni Account.

Scope of direct Kinni subscriptions

These direct-subscription terms apply only to subscriptions bought directly through Kinni Account and processed for Kinni, currently through Stripe payment-card or wallet flows shown in account checkout. If you bought access through an app store, marketplace, reseller, employer, partner, promotional bundle, or another provider, cancellation, refund, and dispute handling may be controlled by that provider’s own terms and support process. Kinni cannot override Apple, Google, marketplace, bank, card-network, or reseller refund processes.

Before you subscribe and immediate digital access

Before you confirm a paid direct Kinni subscription, Kinni should show the plan, price, billing interval, and relevant payment flow information. By subscribing, you ask Kinni to provide paid digital subscription access straight away, so paid features may be available immediately after purchase. Your statutory rights still apply. Where the law allows, requesting immediate digital access may limit, reduce, or waive cancellation, cooling-off, refund, or credit rights that would otherwise apply.

Renewal and cancellation

Paid direct Kinni subscriptions renew automatically until cancelled unless checkout or account wording says otherwise. Renewal charges use the saved payment method or payment arrangement associated with the subscription, and account screens should show renewal or end-date context where available.

You can cancel an active direct Kinni subscription online from Kinni Account at any time. Cancelling stops future renewal. Unless Kinni is required by law to do something else or expressly confirms another outcome, paid access continues until the end of the billing period already paid for and then ends. Cancellation does not create a refund, credit, partial refund, or pro-rata refund for the current billing period.

Refund handling

No refunds or credits will be provided by Kinni unless required by law, expressly set out in these Terms, expressly stated in the checkout, trial, promotional, or plan terms that applied to your purchase, or expressly confirmed by Kinni in writing for a billing error or duplicate charge.

Subject to your statutory rights, cancelling because you changed your mind, forgot to cancel before renewal, did not use the subscription, used unsupported hardware, had a third-party service issue, or no longer want the subscription does not by itself entitle you to a refund or credit.

Statutory and cooling-off rights

Your statutory rights are preserved. By purchasing a direct Kinni subscription, you request that paid digital subscription access starts immediately. To the extent permitted by applicable law, that request waives any cancellation or cooling-off right for the subscription purchase, or allows Kinni to decline, reduce, or limit any refund or credit to reflect immediate access already provided and use already made.

Billing errors and duplicate charges

Kinni will review and correct confirmed duplicate charges, incorrect charges, payment-processing errors, or account/payment states that do not look right. When contacting support, include safe context such as your account email, approximate charge date, invoice or receipt reference if available, and the last four digits of the card only if needed. Do not post full payment-card details publicly.

Renewals, accidental renewals, and service faults

You are responsible for cancelling before renewal if you do not want the subscription to continue. Accidental renewal, non-use after renewal, general dissatisfaction, unsupported hardware, third-party service faults, or user device/network issues do not by themselves create a Kinni refund or credit entitlement. If Kinni cannot provide paid subscription features because of a fault Kinni cannot resolve in a reasonable time, Kinni may consider the support outcome that is legally required or expressly confirmed by Kinni.

Refunds, credits, and access after an exception

If Kinni is legally required to provide a refund or credit, or expressly confirms an exception in writing, Kinni may decide whether paid access continues for the remainder of the paid period, ends immediately, ends earlier, or is otherwise adjusted. A refund or credit exception for one charge does not create an entitlement to refunds or credits for other charges.

Chargebacks and payment disputes

If you do not recognise a charge or believe it is unauthorised, contact your bank or card issuer. If you recognise the Kinni subscription and your concern is cancellation, renewal, or refund handling, contact Kinni support first where possible.

Once a charge is already in a bank/card dispute or chargeback process, Kinni may need to handle the matter through that process and may be unable to issue a separate support refund for the same charge until the dispute is withdrawn, resolved, or otherwise clear.

How to request help

Use Kinni Account to cancel direct subscriptions online. For duplicate-charge, incorrect-charge, disputed-billing, or unclear-account-state questions, use Kinni support routes and include your account email, approximate charge date, and safe identifying details, not full card details. Helpful support pages include how to manage your subscription, how to cancel your subscription, how to get subscription invoices, and reporting issues.

Changes to these Terms

Kinni may update these Terms from time to time. The wording that applies to a request depends on the facts of the purchase, the law that applies, and the checkout or Terms wording in force at the relevant time.